top of page

Hospitality

  • Hotels and B&Bs, Property Rentals, Holiday Lets, Pet Hotels


Hospitality

Problems

Do any of the following issues sound familiar?

  • Not enough hours in the day

  • Business information is stored in lots of places and in various formats e.g. paper, spreadsheets, card index, invoicing system, booking system etc. 

  • Business success is dependant upon the availability of someone to respond to telephone calls whilst also carrying out their role

  • Shift Management is difficult and subject to frequent changes due to sickness or holidays

  • Room and Table Bookings are difficult to manage

  • Information is duplicated across mulitple systems e.g. Client details are stored for SMS reminders, Table Bookings, Events, Catering, Room Booking etc.

  • In order to be available to all customers and prospects, Menus, Services and Price lists need to be in multiple formats for Website, Print and Socials

  • Menus, Food Hygiene and Allergens are difficult to manage

  • Maintining paper based systems takes time and is prone to error

  • Paper based or standalone systems mean that key information is not easily accessable, and is not backed-up

  • Long Term Planning is not easy - Busy periods, Quiet periods, Room and Staff Availability, Bank Holidays 

  • Multiple IT systems are costly to run

  • Business is restricted by only being contactable during the daytime.

Solutions

Here are some ways that we can help;

  • Store information in one secure system and share with all who need it to reduce complexity and costs. 

  • Ensure the business is available 24/7 for taking email, chat and online enquiries in addition to taking online Room, Function and Table bookings. 

  • Using a cloud based Shift Management system will allow you to quickly create rotas, and advise staff automatucally on their mobiles, and will also generate Timeseheets.

Where to Start

​If you are looking for to improve this area of your business, simply book a free Discovery Call so that we can work out together whether our solution could be right for you. ​

​

During your Discovery Call, we will talk about:

​

  • Any problems and bottlenecks that you are experiencing

  • What systems you are currently using

  • What you would like to achieve

  • How we can help you get you off to the right start

 

We can then arrange a bespoke demonstration to show how this would work in practice.

​

There’ll be no obligation or commitment to use our products or services.​​

​

bottom of page